Support

PowerCom Audience Response Systems Support Center

Online Help

Find the answers to specific questions or topics about PowerCom Audience Response System. PowerCom web online help maintain the latest updates of our products; please use the search function to find your information.

Click here for Online Help

Document

Browse and find documents, such as Quick Setup Guide and Reference, User Manual, and more. They are also downloadable in PDF format.

Click here to go to Document
    

Knowledge Base

FAQ
  1. How do I know if the Firmware of Reply Plus is compatible and up-to-date?
  2. What is the different between WW & Plus?
  3. How can I enable a multi-site ARS meeting?
  4. If I do not configure any base station and keypad setting will there be default settings?

More FAQ questions

  
Tutorials

Learn specific topics and master PowerCom with our online training tutorials. You can find detailed step-by-step instructions with images and screenshots in color.

Click here to go to Tutorials
     
Flash Videos

Watch and learn more about PowerCom ARS software and solutions in rich multimedia.

Click here to watch Videos
  
Forum

Post your topics or questions in our online discussion forum and get the answers directly from PowerCom team and other users.

Click here to go to Forum

PowerCom applications

Market Research
Focus Groups
Education
Training Workshops		        Departmental Meetings - Sales, Marketing, Management
CME & Medical Symposiums
Shareholder Meetings / Corporate Elections
Trade Shows
Seminars / Keynote Speaking Engagements
Skype: Chat with PowerCom ARS

Contact Support and Services


Contact Support and Services
For more information, contact our customer support representatives by clicking here

Troubleshooting


The key to trouble shoot ARS is to identify the components where the problem reside. Can you determine if it is a hardware issue? Or a software issue?