Driver Installation Guide for Reply CRS940

USB Driver Installation

After installing PowerCom on your PC or notebook, a “USB Driver” folder will be copied to the PowerCom program folder. This topic details the USB driver installation for the Reply CRS940.

If a previous USB driver is installed on your PC it must be removed before installing the new one. To delete the old USB drivers go to Start -> Control Panel >Add/Remove Programs. Remove the “USB Serial Converter Drivers” program.

Fleetwood ReplyWorldWide base station uses FTDI USB controller. Read related information under the Powercom/USB Driver folder after the installation. For more FTDI product information visit the FTDI web site at http://www.ftdichip.com.

Fleetwood Standard Reply comes with the RS232 connector. If you are using the RS232 with the USB connector, please install the correct USB to Serial Comm Port Driver provided by the manufacturer of the connector.

Note: Please visit Powercom Forums at http://forum.powercomars.com/forums/ for more information and for driver downloads.

To install the USB driver

1. Connect the device to a USB port on your PC or notebook. Windows will popup a message “Found New Hardware Fleetwood Reply CRS940 Base” in the Notification area (bottom right corner).

This will launch the Windows Found New Hardware Wizard.

$images\driver_found_new_hardware_wizard.gif$

Select “Install from a list or specific location (Advanced)

2. Click Next to proceed with the installation. The next page of the wizard is displayed.

$images\drive_selectr.gif$

3. Select Search for the best driver in these locations then check Include this location in the search and then click Browse to locate the USB driver from Program files\PowerCom\USB driver. This USB driver is provided by Fleetwood for ReplyWorldWide base station.

$images\driver_browse.gif$

4. Click OK, then Next to proceed to driver installation.

$images\driver_search.gif$

5. Windows will display a message indicating that the installation was successful. Click Finish to complete the installation. The serial converter is now installed. Windows will popup a second message “Found New Hardware USB Serial Port” The COM port emulation driver must be installed after this has completed.

6. Follow this same procedure to install the serial converter driver.

7. After installing the serial converter driver, you should see Windows popup the “Your new hardware is installed and ready to use.”

Note:

1. PowerCom provides FTDI USB driver V2.0 in the PowerCom setup software and also creates USB driver files in the Program files\PowerCom\USB driver folder.

2. PowerCom uses DPInst.exe to ensure Base station driver installation will give warning message when USB driver setup program detects USB installation may override a newer USB driver with an older version. Please review FTDI USB driver installation guide in the Program files\PowerCom\DPInst folder.